TERMS OF PURCHASE, DELIVERY AND RETURNS
Purchases of products on this site are covered by the conditions described below. Please read these terms and conditions of use, since they regulate your access to this site, as well as how you use it. By accessing or using this site, you express the full and unreserved acceptance of these terms and conditions of use, as well as any indications, restrictions or standards which can be fixed for specific sections or services of this website.
These general contractual conditions, or other in particular that may be established, regulate the relations between the company Bluecorner, Lda., based in Zona Industrial do Socorro, Lote Z2 _ 1º Andar , 4820-571 Quinchães, Portugal, VAT number 510317413, and third parties who use the this web page, hereinafter referred to as clients. It is understood by "product" the merchandise covered by the contract of purchase.
Acceptance of terms
By using the services provided by this web site, the client acknowledges and agrees that will be applicable all the terms and conditions set out in these general terms.
Alcoholic beverages only may be acquired by people who, in their country of residence, have the legal age to do it.
Prices and availability
All the indicated prices are in € (Euros) and include VAT at the legal rate. The customer has the possibility to simulate a product's value by selecting other currencies that are available. However, the purchase will always be held in € (Euros). Prices shown may be changed without notice and are always subject to unavailability. Orders will be executedin by order of arrival, and if any temporary or permanent disruption of stock of the product, the customer will be notified and suggested an alternative to other products with similar characteristics.
The amount of VAT can be deducted for public or private companies with legal registration.
The description, picture, and any other product information submitted in this web site, may change without notice. The images that illustrate each product may differ from the delivered product. We take no responsibility for any typographical or arithmetic error that may appear on our website.
Orders will be delivered by specialized companies for that purpose. Generally, delivery can occur within a 48 to 96 hours to destinations in Europe. There may be exceptions to which we are unaware, such as natural disasters or other factors.
In the absence of persons authorized to receive the goods, the shipping company will make another attempt. Persisting the absence, Bluecorner, Lda will contact the customer to schedule a new delivery. If the contact problem still persists, we will send an email to the customer in order to redirect the delivery. This whole process will aim to prevent the product back to us, thus avoiding delays in delivery and unnecessary freight extra charges. The customer has a period of 48 hours to respond to the e-mail with the correct address, proceeding to a new and final delivery attempt. After this period the goods are returned to the Bluecorner, Lda. Thereafter, there will be new freight charge if the customer wants to receive your request.
The amount to charge for shipping will be calculated automatically in the drafting of purchase and varies with the location of delivery and the weight of the products. For quantities above, you should ask us a quote request send us an email.
The client will have at its disposal the universal system of payment Pay Pal (Visa, Mastercard, American Express, Discover ...) or bank transfer.
Receiving the product
All products sent for purchases in this site should be examined immediately at the time you receive. If you detect any humidity in the box, does not accept the order. If any defects or damage detected in the product, should return it to the shipping company in the document noting the circumstances of the devolution and explaining clearly the reason on the documentation that accompanies the product. Next you should immediately notify the us, in order to solve the instance with the shortest possible time.
Give up of order
Orders can be canceled at no cost, from the moment it is done before sending the goods. After sending the goods, receiving the request for cancellation, this will be treated as return.
If you want to return your purchase, you should immediately send an email to us, and in the email you should present the reason for the return. After you will be informed about how to proceed with such return. You have within 14 days after receipt the product to make it. We will only accept the merchandise that is returned under appropriate conditions (including the original packaging). Shipping charges will be charged to the customer. The Bluecorner, Lda refund only the value corresponding to the amount of merchandise. Excluded are the returns that derive from a defect of the product and, in this case, Bluecorner, Lda undertakes to change immediately the product for another one with the same or similar characteristics.
The Bluecorner, Lda is not responsible for the shipments made to countries where the applicable law does not allow alcoholic beverages, being the customer's responsibility the confiscation of the respective order. In case of returning of the products, Bluecorner, Lda refund only the value corresponding to the amount of the products, net of the transaction fees and costs associated to the return shipping. For more information contact us before ordering.
Causes of force majeure
The Bluecorner, Lda is not responsible for contractual changes and for the damages resulting from these changes, which may result from situations of force majeure, such as blocking of telecommunications, natural disasters, the blocking of carriage, strikes, as well as legislative changes or regulations, which make impossible, entirely or partially, provide the services as described in these general conditions.
The Bluecorner, Lda reserves the right to cancel orders which give incorrect values by computer errors, returning immediately the amounts paid by customers. The Bluecorner, lda is not responsible for any damage that may arise from interference, omissions, interruptions, computer viruses, faults or disconnections of its software, as well as in computer equipment from customers, as well as locks and overloads in web surfing, or encroachment in their data that are not its responsibility.
The Bluecorner, Lda reserves the right to block access to any users who use the site improperly or irregularly or that constitute an actual or potential menace to normal functioning of this site or to third parties.
In the case of one or more aspects of these Terms of Agreement be declared void, the remaining provisions shall remain applicable.
All disputes arising from interpretation or implementation of this Agreement shall be settled by the Tribunal Judicial da Comarca de Fafe, with express waiver of any other.
To clarify any doubt, request additional information or send suggestions, do not hesitate to contact us.